Yes — in fact, we encourage it. Once you’ve booked your sitter, you can give them a call or even set up a FaceTime/Skype video chat.
If you don’t feel 100% comfortable after your chat, please reach out to us right away and we’ll take it from there. We also recommend you add an extra 30 minutes into the first time you book a new sitter. This gives you time to chat in-person and helps the sitter get to know your family.