Yes — in fact, we encourage it. Once you’ve booked your sitter you can give her a call or even set up a FaceTime/Skype video chat. f you don’t feel 100% comfortable after your chat, please reach out to us right away (email@example.com, 855-413-2363, or live chat) and we’ll take it from there. We also recommend you add an extra 30 minutes into the first time you book a new sitter. This gives you time to chat in-person and helps the sitter get to know your family.